IntroductionSix Sigma DefinedSix Sigma and the DMAIC modelRoles and ResponsibilitiesGreen BeltsProject and Change Management
Six Sigma Defined
Six Sigma and the DMAIC model
Roles and Responsibilities
Green Belts
Project and Change Management
DefineStarting a ProjectVoice of the CustomerProject Benefit AssessmentCritical to FlowdownSIPOC
Starting a Project
Voice of the Customer
Project Benefit Assessment
Critical to Flowdown
SIPOC
MeasureProcess Mapping and CapabilityData CollectionBasic StatisticsMeasurement System AnalysisRolled Throughput YieldSigma ValuesRisk Assessment and Management
Process Mapping and Capability
Data Collection
Basic Statistics
Measurement System Analysis
Rolled Throughput Yield
Sigma Values
Risk Assessment and Management
AnalyzeCause and Effect/Fishbone DiagramGraphical AnalysisMulti-Vari ChartsCentral Limit TheoremConfidence IntervalsHypothesis TestingCorrelation and Regression
Cause and Effect/Fishbone Diagram
Graphical Analysis
Multi-Vari Charts
Central Limit Theorem
Confidence Intervals
Hypothesis Testing
Correlation and Regression
ImproveSolution SelectionFailure Mode and Effects AnalysisPiloting Solutions
Solution Selection
Failure Mode and Effects Analysis
Piloting Solutions
Control: Control Charts and Plan

Learner Outcomes
Learn to use Lean Six Sigma skills to lead successful process improvement projects.
Understand how to relate Lean Six Sigma concepts to the overall business mission and objectives.
Understand and apply the five-step DMAIC model as a framework to organize process improvement activity.
Understand and use a wide range of process improvement techniques within the DMAIC model.
Identify organizational factors that are necessary groundwork for a successful Lean Six Sigma project.

There are no prerequisites for this class.